Besides having more resources, a reason why you may get your own hosting server and use it instead of a shared web hosting plan is that you are able to install and run a wide variety of software. With a shared account, you could use applications, that don't need root access and are not set up server-side, so if you require particular software for your web sites, you cannot install it on a shared hosting server. This isn't the situation with a hosting server of your own where you can install whatever you wish. The downside is that you may not have much experience and taking care of your own server is more complex that managing a shared hosting account in which the provider handles most things. This is why we offer another service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time that you experience any difficulties with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server packages we offer and you can add it either during the signup or anytime later on via your billing CP. It comes with one hour of custom work on your hosting server, so our admins could assist you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in case it does not work properly, so you'll not have to waste time to figure out what is wrong since they can help you in a very quick and skilled way. As this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes less time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful if you are unable to do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

In the event that you require our upgrade for any reason, you'll be able to add it to your dedicated server with a couple of mouse clicks through your billing Control Panel or if you will need some custom work on the machine immediately after it is set up, you can acquire the upgrade during the signup process and tell us what do you require to be carried out, so everything will be ready once your machine is functioning. 60 minutes of custom work are included to your account each time you get the upgrade, so you can take advantage of this service as often as you need. If some task needs less time to be carried out, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will permit you to focus on developing and promoting your sites without wasting time on maintaining the dedicated hosting server or the software set up on it. You could employ it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to execute all tasks which you need.