Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you will find a detailed Help section offering many articles and commonly asked questions. They are contributed by our support team of skilled technicians. Just fill in your question and our smart platform will offer you the best possible answer.

  • Top quality support service

  • Tutorial Video Clips

  • For people who prefer to learn how to sort out a commonly encountered problem by watching an educational video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the videos are brief and easy to follow. They offer step–by–step demonstrations of different site management tasks.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client care service and a sixty–minute ticket response guarantee. Our skillful customer service technicians will be at your disposal 24x7x365 to answer your questions and to troubleshoot any issue that you could stumble upon. Just open a helpdesk ticket from the Help Center section and we will reply to you in a jiffy.