Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is taught to swiftly address all our shared hosting plans clients’ concerns and support demands. Through our ticket system, you are able to post your inquiry and a support crew fellow member will likely return to you in less than maximum sixty minutes. Realistically, practice has proved that the typical answer time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you might have related to our products. We have employees present on a regular basis to present guidance when necessary. You’ll be able to the ticketing system or drop an email at any time, or pick up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a detailed practical knowledge base that is incorporated into all sections. In each area, you will find a Help button that will load for you a variety of step–by–step online classes on how to apply a specific feature or conduct a certain action. In addition, we have crafted training training videos that allows you to get a better idea of the Control Panel’s interface.