Support Channels
Video Guides
Learn without delay the guidelines on how to update a document or move a database via our variety of how–to video classes.
A F.A.Q. Section
We offer you a user–friendly Frequently Answered Questions section where there are plenty of solutions to the most commonly asked questions.
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A Ticketing System
Our support team is online 24x7 to answer your technical inquiries. Expect a solution within maximum 60 minutes after you have completed your ticket.
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Types of Guidance
Shared Hosting Support
If you need guidance organizing your shared hosting plans account, or need more resources for your sites, just let us know and we’ll give you the most effective resolution.
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VPS Servers Assistance
Assuming that you need to get guidance using the services of your admin interface or with one of the installed in advance web apps, let us know and we shall get back to you within no more than 60 minutes.
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Dedicated Servers Assistance
We’ll be on shift 24 hours a day to help you with any given server administration process or to help you modify the existing set–up of your dedicated server.
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Semi-Dedicated Hosting Support
- We have a staff of professional experts wanting to help you with anything at all associated with your semi-dedicated server. They are available 24/7 all year long.
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